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Security & Privacy

Your trust is paramount. We implement enterprise-grade security measures to protect your data and privacy.

Last updated: May 2026

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your audio files and transcriptions are protected with industry-standard encryption protocols.

Secure Infrastructure

Our infrastructure is hosted on Replit's secure platform, built on Google Cloud Platform. This provides DDoS protection, automatic security updates, and reliable performance.

Data Retention

We only retain your data as long as necessary. You can delete your recordings and transcriptions at any time through your account settings.

Privacy by Design

We follow privacy-by-design principles. We collect only the minimum information necessary to provide our services. Audio data is processed by OpenAI's Whisper API solely for transcription purposes.

Data Protection & Privacy

GDPR Features

We've implemented key GDPR features including:

  • Right to access your data (data export)
  • Right to delete your data
  • Clear data retention policies
  • Transparent privacy practices

Platform Security

Built on Replit's secure infrastructure with Google Cloud Platform, benefiting from enterprise-grade security measures and regular security updates.

Enterprise & Institutional Security

Authentication & Access

  • Secure single sign-on (SSO) via Replit Auth
  • Session-based authentication with secure cookies
  • Automatic session expiration for inactive users
  • User-specific data isolation

Infrastructure Security

  • Automatic HTTPS/TLS for all connections
  • Regular security patches and updates by Replit
  • Isolated execution environments
  • Built-in DDoS protection via Google Cloud

Data Security

  • Encrypted database connections
  • Secure environment variable storage
  • Regular automated backups
  • Geographic redundancy through GCP

Operational Security

  • Content Security Policy (CSP) headers
  • XSS and clickjacking protection
  • Secure HTTP headers enforcement
  • Regular dependency updates
How We Process Your Data

Audio Processing

Audio files are processed using OpenAI's Whisper API with enterprise-grade security. Files are uploaded to secure object storage where they remain available for playback alongside their transcriptions until you choose to delete them.

Data Storage

Your audio files are stored using Replit Object Storage, built on Google Cloud Platform's secure infrastructure. Transcriptions are saved in PostgreSQL databases with access controls. All data benefits from Google Cloud's enterprise-grade security, including encryption at rest and geographic redundancy.

Access Controls

Only you can access your data. Our engineering team follows strict access protocols and can only access your data for technical support with your explicit consent.

Institutional & Compliance Features

Data Portability & User Control

  • Export all your data in standard formats (JSON, TXT)
  • Bulk download your recordings and transcriptions
  • Delete your data anytime through account settings
  • No vendor lock-in - take your data whenever you need

Transparency & Accountability

  • Clear data processing agreements available
  • Transparent third-party processor list (OpenAI for transcription)
  • Regular security updates and notifications
  • Detailed privacy policy and terms of service

Best Practices Compliance

While we're working toward formal certifications, we follow industry best practices including OWASP security guidelines, NIST cybersecurity framework principles, and maintain a security-first development approach.

Our Security Commitments

Continuous Improvement

We continuously update our security measures and stay current with the latest security best practices and threats.

No Unauthorized Access

Your data is yours alone. We never access your recordings or transcriptions unless you explicitly request support.

Transparent Operations

We're transparent about our security practices, data handling, and any third-party services we use.

Reliable Infrastructure

Built on Google Cloud's secure infrastructure, ensuring enterprise-grade reliability.

Security Questions or Concerns?

We take security seriously. If you have questions about our security practices, need security documentation for your institution, or want to report a vulnerability, please contact us.

support@whisperai.com

We typically respond within 24 business hours

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